
This ultra-chic riad hotel is a 7-minute walk from Jemaa el-Fnaa square and 2 km from Majorelle Garden.
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GoogleHi David, Thanks so much for taking the time to review. So glad you liked our relaxed vibe and found plenty of places to chill out. We'd love to welcome you again. Happy Travels.
GoogleDear Saskia, What a lovely review, so delighted to read your kind words. It's the attention to detail that is so important to us and we are pleased you got to experience so much of the hotel. We hope to see you again for another stay.
GoogleHello, and thanks so much for your review. We are pleased that you loved the date martini, it's one of our favourites. We are working hard on the restaurant and hope that you will visit us again so that we can provide you with a dining experience that you would expect from El Fenn, with great food and superb service. We hope to see you again soon.
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GoogleDear Ivor, Thank you for such a detailed review, your kind words about our staff are gratefully received. We are delighted that El Fenn lived up to what you saw on the television. We often make our bathrooms dark and sultry for maximum relaxation but do understand that some like it brighter.
GoogleThank you for your review. Whilst we don't accept reservations on the roof terrace we have to give priority to residents when the hotel is full so that they are able to have a table at the bar, pool and restaurant. It is not our intention to cause disappointment but sadly we do sometimes have to limit numbers. We hope that you will come again and pleased that you experienced good service.
GoogleYou must return! Come for dinner next time, we'd love to see you.
GoogleHi Oscar, Thanks very much for your review. Glad you enjoyed your time with us.
GoogleDear Susan, So great that you got to experience a couple of times whilst here in Marrakech and absolutely, you must come back to stay next time.
GoogleThank you for your review and glad you got to experience the many different areas and moods within El Fenn. We hope you found your own favourite spot.
GoogleDear Sasha,
We will, one thousand percent, be looking forward to seeing you again. El Fenn is obviously a very different experience to that of a larger luxury hotel and for all those looking for a more authentic Moroccan experience, that's exactly what we try to provide and delighted that you could feel how different it is. We are so lucky to have an amazing front desk team, their in depth knowledge and personal recommendations ensure you will always have a great time outside of the hotel too.
Looking forward to seeing you again.
GoogleDear David,
Thanks for getting in touch. We welcome feedback and are keen to hear more from you. If you do have the time to write to us we would really appreciate it so that we can respond personally. Please could you get in touch with our manager, using the email contact@el-fenn.com
Thanks so much
El Fenn
GoogleWe are sorry to hear that your cocktail was not to your liking. This sounds very unusual as our mixologists are very carefully trained and well known for their fantastic creations. We hope on your next visit you speak to our team who would love to offer you advice and create a special drink to your liking.
GoogleHello and thank you for taking the time to review the restaurant. As you will have read from our email communication we are very sorry that you have had a bad experience at El Fenn. Our produce goes through the most stringent checks for freshness and quality and we have not had anyone else report any symptons having eaten scallops during the same time period as you. Your sickness may have been from something else you ate during the day. We understand it is not a pleasant thing to experience and hope that you are feeling better. We would love to welcome you back and we will make sure that you have a wonderful experience the next time you are with us.
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GoogleDear Nursat, Congratulations on your wedding. We are delighted that you chose to celebrate with us and it was wonderful to host you and your loved ones on such a special occassion. Your kind words will be passed amongst the team. We like to think that our guests become part of our extended family and we really hope that you will return to have more fun times in Marrakech. See you soon.
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GoogleDear Amira, Great to read your review and so pleased you got to experience our top recommendations. We are incredibly lucky to have Hanan, she is very special and is the perfect guide to ensure you get to see the very best of the medina and beyond. We hope you will come back again for the third time, whether to explore further or just to relax in our calm oasis above the medina.
See you soon we hope.
GoogleDear Jane, so pleased you had a great time on the rooftop, you must come again and stay for longer next time.
GoogleThank you so much for your review, we hope to see you again.
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GoogleDear Ana, Thanks so much for your kind review. We are glad you found the calm El Fenn oasis to relax in whilst in the medina. We hope to see you again.
GoogleThanks Ben for taking the time to review the roof terrace. Hope you get the chance to come again and we can rustle up a few new cocktail recipes for you. Lovely to know our mixologists are appreciated.
GoogleThanks for taking the time to review.
GoogleDear Emily, We are very sorry to not have been able to accomodate you this weekend. It has been very busy and we want to make sure that people visiting have the best time with the best levels of service experienced. This does mean that sometimes, in really busy periods we have to close entrance to non-residents. As we allow people to turn up without reservation to the bar it is always difficult to predict when capacity will be reached and unfortunately over the weekend we had an influx of guests from opening at midday. So so sorry that you had a long walk to get to us without reward at the end. We hope that you might be able to come again.
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GoogleWe are so sorry to hear that you did not enjoy your time with us. It would be helpful to know more so that we can put things right for you.
GoogleThanks Kerstin, we appreciate your feedback.
GoogleThanks for your review, we are always keen to hear your thoughts so do let us know how we can improve on your experience.
GoogleI'm so sorry you experienced a mix up with timings. I do hope it was a 50th to remember and that we can welcome you back again.
GoogleI'm so sorry the food was not to your taste.
GoogleThank you for your recommendation, we appreciate your kind words.
GoogleWell you must come again!!
GoogleHi Andrew, Thanks for your kind words, we hope to see you again for more cool vibes.
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GoogleHi Emma, Thanks so much for a great review. The day passes are a relatively new addition to our offerings for guests and so glad you got to enjoy a full day with us. It's a brilliant way to get to know the hotel - perhaps you might like to come and stay longer next time ;) We'd love to see you again.
GoogleThanks Ben, so pleased you got to enjoy our signature lunch.
GoogleDear Justine, Thanks for your review. Pleased to hear that you liked your room and the rooftop. We will of course pass your comments back to the restaurant about the breakfast, we are sorry to hear that your experience wasn't satisfactory.
GoogleThanks Jeff, appreciate your feedback
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GoogleDear Lisa,
Thank you so much for taking the time to write such a detailed review. It feels as though you have been on the receiving end of a terrible day at El Fenn where everything has gone wrong and for this we want to express our sincere apologies. We are keen for you to know that this is not what our brand stands for, our ethos is all about kind, gentle service to ALL that visit El Fenn. We take your comments very seriously with a review under way in the hotel. Please may we ask that we can speak to you directly so that we might discuss your experience in more detail. The general manager, Karim is keen to talk to you if you have the time. Please could you email contact@el-fenn.com with your favoured contact details. It's important to us to convey to you how seriously we take your review and want to make sure this situation should never happen again. Again thank you for your review and we hope to hear from you at your convenience.
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GoogleHi Emma, The perfect time to experience the rooftop terrace in my opinion. Hope you enjoyed the cocktails, and next time perhaps you should book a stay!! ;))
GoogleThank you Candace. We are so lucky to have the most amazing view of the medina and koutoubia. So glad you got to experience it. Hope you’ll come back again.
GoogleHi Dale,
Thanks so much for taking the time to review us. I'm sorry that you found our prices expensive, we do plenty of pricing research to ensure our prices are fair. We'd like to think that we do offer something a little bit special with our service, our food and drink and of course the view. We hope you got the chance to dip your toes in the pool and look forward to seeing you again.
GoogleSo lovely to read your review and yes we love the contrast of the street to the roof, it's all part of the Marrakech charm, finding the oasis of calm amongst the hustle bustle - so much fun - hope you can come and stay for longer next time.
GoogleDear James, Thank you so much for your lovely review. It means so much to us that you have taken the time to do this. We adore our location, it certainly helps our guests to emerse themselves in a truly authentic experience of Marrakech. Please do come again, we would love to welcome you back.
GoogleDear Ese, So lovely to read your review and thank you for your kind words about our team, it means a great deal to us.
GoogleThanks so much for your review, so pleased you enjoyed the food and service.
GoogleThanks Jacquie - and yes we think we might have the best view in Marrakech!!
GoogleDear Andy, We really appreicate your endorsement and glad you found it to be relaxing and peaceful. End of February is a perfect time to come, avoid the crowds and enjoy the beauty of early Spring in the city.
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GoogleHi Aaron, What a lovely review, thank you. So glad you got to experience a little of our magic and hope you will be able to return some time soon.
GoogleMany thanks Philipp
GoogleDear Sam, We are very sad to read your review, it is truly not ever our policy to rush people through their time with us, exactly the reverse. We do operate two sittings for busy dinner service and if ever there is a need for the table it is our policy to make space for you at the bar so you can continue to enjoy your time with us. Therefore we are a little concerned about what you feel has happened. We hope we can encourage you to come back again to visit us and would urge you to introduce yourself to Karim, our hotel manager. He has read your review and would enjoy the opportunity to meet you in person.
GoogleHi Don, Thanks for taking the time to post a review. So glad you loved the cocktails!
GoogleI'm sorry to hear that you were not happy with your experience at El Fenn.
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GoogleAhh the carpaccio, it's so good! We love this dish. Thanks for taking the time to review us.
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GoogleThanks so much.
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GoogleConnie - thank you, hope you can come again.
GoogleThank you for your review.
GoogleHi Naser
Delighted that you enjoyed the view.
Do come again.
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GoogleThanks so much Becky
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GoogleHa ha, we hope you don't need a car whilst you are here, just tell us where you want to go and we will take you there.
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GoogleThank you Sean, really appreciated.
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GoogleHi Norbert, thanks so much for your review. Glad you enjoyed the fish tapas, it's new to our menu and we think a fantastic addition. Do come again.
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GoogleHarvey, thanks so much and glad you enjoyed are signature lunch. It’s always a favourite! Hope to see you again.
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GoogleThanks for the review, come and try the restaurant next time, we’d love to welcome you back
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GoogleSo sorry to hear that your experience didn't match your expectations. We would love to hear more from you so that we can improve any aspects that you felt were not good enough. Please do get in touch via email - manager@el-fenn.com - thanks.
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GoogleHi Jack, thanks so much for your review and kind words about our staff. Hope to welcome you back to El Fenn soon.
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GoogleThank you Joseph, we hope to see you again.
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GoogleThanks Erman, hope you will come again..
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GoogleThanks so much for your kind words about the service you received.
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GoogleThanks so much, we hope to see you again.
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GoogleThank you Nicholas
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GoogleDear Shaun, thanks for the review - so glad you got to enjoy lunch with us - do come again.
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GoogleGreat!! We think so too, perhaps it's the view that makes them extra special!
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GoogleYou must come again!!
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GoogleSo glad you got to meet all of the El Fenn family! Do come again.
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GoogleThanks so much, we have been overwhelmed with the popularity of the roof terrace and we have some fabulous new additions to our team on the rooftop.
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GoogleI am so sorry to hear this, it would be helpful to know how you feel we went wrong so that we can put things right for you. Your opinion really does matter to us.
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GoogleThank you!!
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GoogleHello, thanks for your review. It is very concerning to us and we would like to address it immediately. Our hotel has a zero-tolerance policy against discrimination of any kind, and we apologize for your experience if you feel you have been mistreated in any way. We would of course like to find out more about your experience so that we can ensure that any micro-agression or racist behaviour can be corrected immediately. Please could you get in touch with karim@el-fenn.com who is our hotel manager so that we can explore in more detail. Thank you again for your review and we hope to hear more from you.
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GoogleThanks Max, hope you can come visit again.
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GoogleDear Aldo, What a lovely review a review, thank you so much. It means so much when our customers pick out the finer details such as the uniforms and our sustainable water source. We really hope to see you again so that we can show you even more of El Fenn, perhaps dinner and a stay next time?
GoogleDear Dave, We are incredibly sorry for the poor level of service that you experienced whilst with us. If you are still in Marrkech we would love to be able to make it up to you and wondered whether you could get in touch with us to book you in for lunch.
Please contact manager@el-fenn.com
Thank you and we hope to hear from you so that we can treat you to a true El Fenn lunch experience.
GoogleHello, thanks so much for taking the time to write a detailed review. I see you visited us 4 years ago, a lot has changed during that time. We have somebody available 24 hours and whilst there is strict security you will never be locked in. We have a wide variety of breakfast options and in our experience with pastries, fruit, yoghurt, juices, and plenty of cooked options it is rare that people feel there isn't enough food. If that was your experience 4 years ago I can only apologise and urge you to visit us again so that we can delight you with every aspect of our hotel.
GoogleDear Marije, Thanks so much for your review. Delighted that you enjoyed lunch with us. Sorry that the bar was closing when you returned in the evening but hope there will be a next time so that you can experience more from the cocktail list.
GoogleThank you for your feedback.
GoogleDear Elisa, We are so sorry to hear of your experience at the rooftop bar. It is clearly a big mistake on our part for which we are incredibly sorry. We would very much like to make it up to you and hope that you will visit us again so that we can provide you with the service levels and experience that truly represent El Fenn.
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Google(Translated by Google) Thank you very much, we're glad you enjoyed cocktails with us, hope to see you again.
(Original)
Merci beaucoup, nous sommes ravis que vous ayez apprécié les cocktails avec nous, j'espère vous revoir.
GoogleDear Giacomo, Thanks so much for your review, delighted that you had fun on the rooftop. Next time you must stay for dinner.
GoogleHello, Thanks so much for taking the time to review and we are sorry that the lamb tagine didn't meet your expectations. Glad that we were able to make amends and you had a great time on the roof terrace. We look forward to welcoming you again.
GoogleWe are so pleased you enjoyed the restaurant and the view. Some customers like to have lots of attention, others like to relax and take their time without interruption, so I am sorry if you felt that we didn't get it quite right for you. Hope to see you again.
GoogleI'm so sorry that your time at El Fenn wasn't too your satisfaction. Our service is such an important part of your experience and hope that you will come back again so that we can show you a better time.
GoogleHello, Thank you so much for taking the time to review us. I am so sorry that you experienced problems with paying. We certainly handled that in the wrong way and can only apologise for that. We hope that this won't put you off coming to see us again.
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GoogleDear Fernando,
Thanks so much for taking the time to review El Fenn. We are delighted to hear that you loved the time that you spent with us and would love to see you again.
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GoogleSo glad you enjoyed both the mojito and the view. We hope you will come to visit us again.
GoogleThanks so much for your lovely review. It means so much to know that you loved everything about the hotel. We hope to see you again.
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GoogleDear Karin, We are so pleased that you had a lovely time at the rooftop restaurant. And thank you for sharing your pictures. We hope to see you again soon.
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GoogleHello, thanks for taking the time to review. glad you enjoyed the bar and restaurant.
GoogleDear Virginie,
Thanks very much for getting in touch. We appreciate your time in letting us know about your experience which we take very seriously. We wanted to look into the events and understand what happened in more depth. It is our understanding that you arrived at 6:30pm and you were greeted by our host Noureddine. At this time the bar was full of guests and a group of 39 had just checked in. As we want everyone to be able to sit and enjoy the experience we limit capacity on the roof terrace.
You did say that the Riad where you were staying had already made a booking for you. However, we never take bookings for the bar, it is always an open door policy until we reach capactiy and Riad MK know our policy well and we explained this to you on the evening. We have subsequently spoken to Riad (MK) to double check and they have said they know the bar policy and they didn't make a booking.
Noureddine asked if you were happy to wait 20 to 30 minutes but understandably you wanted to move on. We are sorry we were unable to host you for drinks, we understand your frustration but we always are clear that customer experience is very important to us and so we do limit numbers in busy times on the roof terrace. We hope you will come back again when you are next in town.
GoogleWe are glad you enjoyed the view.
GoogleHello, thanks for your review. Our dinner menu changes with the seasons and was most recently updated (entirely new) in the spring. If you are using the bar menu, there are El Fenn classics on there that will always remain as we know how much our customers love them. I hope you found there to be something that you loved.
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GoogleThank you so much for taking the time to review El Fenn and for posting your photographs. We are delighted you had a great time on the rooftop and hope you will come again.
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GoogleThank you so much for taking the time to review us and so pleased you enjoyed your time with us on the roof terrace.
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GoogleThank you for taking the time to write a lengthy review and we are very appreciative of your comments. We have taken the decision to close the pool area to non-residents during busy times so that are hotel residents always have a space ready for them and we now also implement booking priorty in the restaurant for guests. We hope that you will visit again, we'd love to see you.
Google(Translated by Google) Thank you very much for your kind review. Your photos are superb. I hope to see you again soon.
(Original)
Merci beaucoup pour votre aimable critique. Vos photos sont superbes. J'espère te revoir bientôt.
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GoogleThank you so much Attilia, we hope you will come again.
Google(Translated by Google) Thank you for visiting us, we hope you will come back again to learn more about the hotel.
(Original)
Obrigado por nos visitar, esperamos que você volte novamente para conhecer mais do hotel.
GooglePlease come again, next time you must stay. Thank you for your kind review.
Google(Translated by Google) Dear Basma, We are very sad to read your review. We never want our customers to feel rushed and would never treat guests differently whether they live locally or from overseas. our hotel manager who would like to welcome you personally.
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Chère Basma, Nous sommes très tristes de lire votre avis. Nous ne voulons jamais que nos clients se sentent pressés et ne traiterions jamais les invités différemment, qu’ils vivent localement ou de l’étranger.Nous vous invitons à revenir nous rendre visite, s’il vous plaît faites-vous connaître à Karim, notre directeur de l’hôtel qui aimerait vous accueillir personnellement.
GoogleYes, indeed Marrakech is at it's vibrant best right now. Thanks for stopping by to see us.
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Google(Translated by Google) Thank you very much for your kind words. Please come and see us again.
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Muito obrigado pelas suas amáveis palavras. Por favor, venha nos ver novamente.
GoogleHope that you can come and visit us again for more relaxation in a busy city.
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GoogleThanks for stopping by and taking the time to send us a review. Hope you had a great time in Marrakech.
GoogleThanks so much for your review. So glad you got to experience the views on the rooftop.
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GoogleI'm sorry that you feel this way. We pride ourselves on service, attention to detail and the ultimate customer experience, we hope you had a great time in Marrakech.
GoogleThank you for your feedback, that is really useful to know and we will take that into our next planning meeting for the pool area.
GoogleThank you Eva, so pleased you enjoyed your time with us.
Google(Translated by Google) Thanks for your kind review. Duck is one of our favorite recipes!
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Grazie per la tua gentile recensione. L'anatra è una delle nostre ricette preferite!
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Google(Translated by Google) Thank you David, Come back, we would love to see you!
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Merci David, Revenez, nous serions ravis de vous voir!
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GoogleThank you, we are so glad that you had a lovely time on the rooftop.
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GoogleThanks so much Kadija, we hope to see you again for another magical time at El Fenn.
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Google(Translated by Google) Thanks a lot
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Merci beaucoup
GoogleThank you very much.
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Google(Translated by Google) Thank you!! Come back, we would love to see you.
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Merci!! Revenez, nous serions ravis de vous voir.
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GoogleMerci beaucoup Fabrice! Thank you also for posting your lovely pictures to google. So glad you enjoyed the rooftop.
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GoogleThanks for taking the time to write a review, with the extra precautions we are taking during the pandemic, things are taking a little longer but we appreciate your feedback and will work on it.
GoogleWe are delighted to read that you loved our setting, we hope you had a great time.
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GoogleCome again, we'd love to see you again.
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Google(Translated by Google) Thanks a lot!
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Merci beaucoup!
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GoogleGreat photos, we hope you had a wonderful evening with us.

This ultra-chic riad hotel is a 7-minute walk from Jemaa el-Fnaa square and 2 km from Majorelle Garden. …
Luxurious rooms offer colorful Moroccan decor and free Wi-Fi. All feature original artwork from the owner's private modern art collection. Some rooms include leather-lined floors; Upgraded rooms add terraces and plunge pools. There are also 2-4 bedroom quarters, including a 4-bedroom riad with a kitchen, a roof terrace and a plunge pool.
There's an upscale restaurant with a cocktail bar, as well as 2 courtyard pools, and a roof terrace with a plunge pool. Other amenities include a spa with treatment rooms, a hot tub and a hammam.